Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
141860
Job Views
31

Job Description






Location: Ikotun, Lagos



Job Summary




  • A hostess is responsible for greeting and seating guests, managing reservations, and ensuring a positive dining experience from the moment customers enter the restaurant.



Key Responsibilities




  • Greeting Guests: The hostess is the first point of contact for guests, welcoming them warmly and creating a positive first impression.

  • Managing Reservations: Hostesses handle the reservation book, manage waitlists, and provide accurate wait times to guests.

  • Seating Guests: They escort guests to their tables, ensuring that seating arrangements are efficient and that servers are assigned tables fairly.

  • Answering Questions: Hostesses respond to guest inquiries about the menu, restaurant policies, and other relevant information.

  • Maintaining Cleanliness: They keep the entryway and host stand clean and organized, ensuring a tidy environment for guests.

  • Supporting Staff: During busy periods, hostesses may assist servers by running food, refilling drinks, or clearing tables as needed.

  • Handling Complaints: A good hostess listens to guest concerns and works to resolve issues calmly and professionally.



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