Job Description
Salary: N 400,000 – N 500,000
Responsibilities
The ideal candidate will (but is not limited to):
- Overseeing the day-to-day administrative operations of the recreational center.
- Developing, implementing, and continuously improving office procedures, policies, and operational standards.
- Coordinating schedules, appointments, and meetings across departments, ensuring smooth workflow.
- Supervising administrative staff, including hiring, training, performance evaluation, and mentorship.
- Developing and maintaining an effective roster system for staff and trainers to coordinate programs and activities.
- Managing office supplies, procurement, and inventory control, ensuring cost-effectiveness and timely availability.
- Preparing reports, presentations, memos, and correspondence for management decision-making.
- Monitoring compliance with health, safety, and industry regulations, and ensuring workplace safety protocols are adhered to.
- Handling customer and staff complaints, resolving conflicts, and fostering a positive organizational culture.
- Managing vendor contracts, service agreements, and liaising with service providers to ensure quality delivery.
- Assisting in budget planning and monitoring administrative expenses, recommending cost-saving measures.
- Supporting strategic planning and long-term initiatives for center growth and operational efficiency.
- Coordinating and organizing events, recreational programs, and special projects.
- Conducting periodic evaluations of operational processes and identifying areas for improvement.
- Ensuring proper documentation and filing of all administrative records, including staff files, permits, and licenses.
- Acting as a liaison between management and staff to ensure smooth communication and problem resolution.
- Implementing technology solutions to enhance administrative efficiency and reporting accuracy.
- Conducting risk assessments and implementing preventive measures for operational disruptions.
Requirement
- A Bachelor's degree in Business Administration, Management, or a related field.
- Minimum of 9 –10 years’ experience in administrative management, preferably within a recreational, hospitality, or service-based industry.
- Proven track record in office management, staff supervision, and operational efficiency.
- Proficient in MS Office, administration software, and workflow management tools.
- Strong knowledge of compliance, health & safety regulations, and facility management.
Required Competencies:
- Strong organizational and planning skills
- Excellent interpersonal and leadership skills
- Problem-solving and conflict management abilities
- Attention to detail and ability to multitask effectively
- Strong written and verbal communication skills
- Ability to work under pressure and meet deadlines