Receptionist at Charles Ardor & Company

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
6 days ago

Additional Details

Job ID
142078
Job Views
28

Job Description






Reports To: Hospitality Manager/Managing Director



Role Summary



The Receptionist will be the first point of contact for visitors and callers, providing a warm, professional, and efficient front-desk experience. The role involves managing incoming communication, supporting administrative tasks, and ensuring smooth day-to-day reception operations.



Key Responsibilities




  • Greet and welcome visitors in a friendly and professional manner

  • Manage the front desk and maintain a tidy and organised reception area

  • Answer, screen, and route phone calls and emails

  • Provide information and assistance to clients, guests, and staff

  • Maintain visitor logs and issue visitor passes where applicable

  • Schedule and manage appointments, meetings, and room bookings

  • Receive and distribute mail, packages, and deliveries

  • Support general administrative duties such as filing, photocopying, scanning, and data entry

  • Assist with office supply inventory and ordering

  • Uphold confidentiality and handle sensitive information professionally

  • Follow company policies and maintain high customer service standards

  • Maintain a pleasant and professional atmosphere in the waiting area by keeping noise levels low and guiding guests to avoid unnecessary conversations.



Qualifications & Experience




  • OND / HND / Degree in any field preferred

  • Previous experience in a receptionist, front desk, or administrative role is an advantage

  • Fluency in spoken and written English (or relevant language) is required

  • Proficiency in Microsoft Office (Word, Excel, Outlook)



Key Skills & Attributes




  • Excellent verbal communication skills with clear and confident speech

  • Warm, polite, and professional demeanour

  • Strong interpersonal and customer service skills

  • Good listening skills

  • Strong organisational and multitasking ability

  • Attention to detail

  • Ability to work under pressure and prioritise tasks

  • Punctual, reliable, and well-presented



Work Schedule




  • Monday to Saturday



Remuneration





  • ₦70,000 monthly





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