Job Description
Job Requirements
- Project Management Skills
- Graduate degree in relevant field. Preference for trained optometrists or ophthalmologists, or relevant experience in the eye care sector.
- At least 5 to 8 years of professional experience.
- Excellent communication skills in English and the local Nigerian languages
- Willingness to travel within Nigeria.
- Must meet the highest standards of ethics and personal integrity.
- Proficiency in MS Office (especially PowerPoint and Excel)
Job Responsibilities
Program Support:
- Assist the Lead Programs or Program Manager in planning, executing, and monitoring program activities.
- Help develop and maintain program plans, schedules, and documentation.
- Support the coordination of program resources and ensure they are allocated effectively.
Team Support:
- Provide support to program teams and project managers within the program.
- Assist in assigning tasks and responsibilities to team members.
- Foster a collaborative and productive team environment.
Stakeholder Communication:
- Assist in communication with internal and external stakeholders, including senior management, clients, and partners.
- Help ensure that stakeholders are informed about program progress and any relevant updates.
Documentation and Reporting:
- Maintain program documentation, including project plans, status reports, and meeting minutes.
- Assist in preparing regular program status reports for senior management and stakeholders.
- Ensure that documentation is accurate and up to date.
Risk Management:
- Assist in identifying potential risks and issues related to program execution.
- Contribute to the development of risk mitigation strategies and contingency plans.
- Monitor and report on the status of risk mitigation efforts.
Quality Assurance:
- Assist in establishing and enforcing quality assurance processes to ensure program deliverables meet established standards.
- Support program teams in adhering to quality and compliance requirements.
Task Execution:
- Take on specific tasks or responsibilities as delegated by the Lead Programs or Program Manager.
- Ensure that assigned tasks are completed on time and within budget.
Program Governance and Compliance:
- Help ensure that the program adheres to organizational policies, industry regulations, and best practices.
- Assist in establishing and maintaining program governance structures as needed.
Continuous Improvement:
- Contribute to the identification of opportunities for process improvements within the program.
- Assist in implementing changes and enhancements to improve program efficiency and effectiveness.
Support for Program Closure:
- Assist in the closure process of programs, ensuring that all deliverables are met, and objectives are achieved.
- Participate in post-program evaluations to capture lessons learned and areas for improvement.
Conflict Resolution:
- Help identify and address conflicts or disputes within the program team or between stakeholders.
- Support conflict resolution efforts and maintain a positive team dynamic.
Program Integrity, Monitoring, and Reporting
- Provide technical input for the Program design, delivery, and reporting framework.
- Develop a process to monitor accuracy of diagnosis and glasses fulfillment against prescriptions.
- Oversee field data collection and data analysis.
- Identify program successes and areas for improvement and tailor project design accordingly. Share learning across the team. Establish quality improvement processes.
- Prepare basic impact reports to disseminate among all project investors and school administrators.
- Manage the Profit and Loss statement and keep checks on program budgets.
Program Management
- Lead stakeholder engagement and communications with all project stakeholders. These include: 1) Field representatives of project sponsors (corporations, NGOs, government agencies).
- Create program collateral (documents, presentations etc.) to support program delivery.
- Identify and share opportunities for strategic partnerships with state and district level government agencies and corporates in support of business development objectives.
Project Team Development & Implementation
- Execute projects on time and on budget. Develop project schedules. Identify risks and develop field execution contingency plans.
- Supervise the day-to-day operation of the See to be Safe unit. Manage project staffing and deployment to field posts.
- Hire and train team members who have both optometric and project coordination experience.
- Ensure all project staff are effective in creating a memorable and motivational experience for children and their adults.
Program Advocacy
- S/he is the customer (Corporates, Governments etc.) relationship owners, it makes sense to convert that relationship and value into real advocacy. It could come in the form of external reviews, panel discussions, a case study, or referrals etc.
- Help clients share their impact with stakeholders, including their upstream buyers, boards of directors and employees. Coordinate with Marketing to support clients in sharing their results externally.