• Application Deadline:
• Position: Customer Service Officer



• Job Type Full Time



• Qualification NCE , OND



• Experience 1 - 3 years



• Location Lagos




• Job Field Customer Care 
  
  

Description

• One of our clients in the Beauty industry is seeking a courteous, customer-focused Customer Service Officer to manage client interactions, support sales processes, and ensure an excellent customer experience.

Responsibilities

• Attend to customer inquiries, complaints, and requests professionally


• Process orders and follow up on customer transactions


• Maintain accurate customer records and feedback logs


• Provide product information and basic recommendations to customers


• Support walk-in and online customers effectively


• Escalate complex issues when necessary


• Collaborate with sales and operations teams to improve service delivery


• Ensure a positive brand image at all customer touchpoints.

Requirements

• Minimum of OND / NCE qualification


• 1 – 3 years experience in customer service or retail (beauty industry experience is an advantage)


• Excellent communication and interpersonal skills


• Good listening and problem-solving abilities


• Basic computer and record-keeping skills


• Friendly, patient, and professional attitude


• Ability to work on-site and handle multiple customers.