• Application Deadline:
• Position: Customer Service Representative (Fashion) - Yaba



• Job Type Full Time



• Qualification OND



• Experience



• Location Lagos




• City Yaba




• Job Field Customer Care 
  
  

About the Role

• We are seeking passionate and proactive Customer Service Representatives to join our fashion team.


• The ideal candidate will assist in providing excellent customer support, managing client communications, and ensuring a smooth customer experience, both in-store and online.


• This role is ideal for someone looking to gain hands-on experience in the fashion industry while developing strong interpersonal and administrative skills.

Responsibilities

• Greet and attend to customers politely both in-person and online.


• Assist in responding to customer inquiries via phone, WhatsApp, email, and social media.


• Support in managing client orders, fittings, and delivery schedules.


• Maintain accurate records of customer feedback and complaints.


• Work closely with the production and sales teams to ensure customer satisfaction.


• Provide updates to clients on their orders and ensure timely communication.


• Support general administrative tasks and assist with showroom organization.


• Participate in marketing or promotional activities when required.

Person Specification

• Minimum of OND or current undergraduate in any discipline.


• Good communication and interpersonal skills.


• Basic knowledge of fashion trends is an added advantage.


• Strong attention to detail, courteous, and well-organized.


• Proficient in the use of WhatsApp, Instagram, and basic computer tools.


• Willingness to learn and work in a fast-paced fashion environment.