Telesales Executive at Zoom 36 Dental Clinic

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 days ago

Additional Details

Job ID
142345
Job Views
23

Job Description






calling potential/existing customers to sell products/services, understanding needs via scripts, handling inquiries, processing orders, updating CRM, and meeting sales targets, requiring strong communication, negotiation, and resilience to achieve business growth over the phone. 



Key Responsibilities:




  • Customer Engagement: Make outgoing calls to promote offers, answer questions, and build relationships with prospects and existing clients.

  • Sales Generation: Use scripts to inform customers, identify needs, present solutions, upsell/cross-sell, and close sales deals.

  • Information Management: Accurately record and update customer details, call notes, and sales data in the CRM system.

  • Problem Solving: Handle customer complaints and objections professionally to maintain satisfaction and company reputation.



Essential Skills & Qualifications:




  • Excellent verbal communication, active listening, and interpersonal skills.

  • Strong negotiation, presentation, and problem-solving abilities.

  • Ability to handle rejection and work under pressure.

  • Proficiency in CRM software and Microsoft Office.

  • High motivation, time management, and ability to work independently. 



The Goal:



To drive revenue by generating and closing sales over the phone while fostering strong customer relationships for repeat business and company growth. 



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