Job Description
Position Summary
We are currently seeking a Sales & Customer Service Officer to manage customer engagement, drive sales, and maintain positive client relationships. This role requires a proactive, organized, and customer-focused individual who can also manage online sales interactions and digital engagement.
Key Responsibilities
- Respond to customer inquiries via phone, chat, and social media platforms
- Manage in-store and online sales while building strong customer relationships
- Create and publish sales-driven content for social media and digital platforms
- Handle day-to-day management of the brand’s social media accounts
Requirements
- Excellent communication skills, both written and verbal
- Strong customer service orientation
- Professional demeanor and interpersonal skills
- Ability to manage and grow social media engagement
- Minimum of WAEC/Diploma
- Must reside in or around Ikeja
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