Job Description
Job Summary
- We are seeking a skilled and reliable IT Personnel to manage and support the day-to-day IT operations of our supermarket
- The successful candidate will ensure smooth functioning of all IT systems, including POS systems, networks, and computers, to support efficient store operations.
Key Responsibilities
- Install, maintain, and troubleshoot Point-of-Sale (POS) systems
- Provide technical support for computers, printers, barcode scanners, and other IT equipment.
- Monitor and maintain network connectivity and internet services.
- Ensure regular data backup and basic cybersecurity measures.
- Troubleshoot software and hardware issues promptly to minimize downtime.
- Support inventory management and reporting systems.
- Liaise with external IT vendors and service providers when required.
- Maintain proper documentation of IT assets and systems.
- Train staff on basic system usage when necessary
Requirements & Qualifications
- Minimum of OND in I.T related courses
- Relevant Computer training and certifications
- Proven experience in IT support or systems administration (retail experience is an advantage).
- Good knowledge of POS systems, networking, and basic hardware maintenance.
- Familiarity with Windows operating systems and common business software.
- Strong problem-solving and troubleshooting skills.
- Good communication skills and ability to work with non-technical staff.
- Ability to work flexible hours, including weekends if required.