Assistant Head, Training Academy at Digital Jewels Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 hours ago

Additional Details

Job ID
142496
Job Views
23

Job Description






Role Overview




  • The Assistant Head of the Training Academy supports the strategic and operational leadership of the Academy, ensuring the successful design, delivery, promotion, and growth of high-quality trainings



Key Responsibilities

Training Strategy & Programme Development:




  • Identify and develop training opportunities by engaging and coordinating subject matter experts

  • Support the development of high-quality, competitive training proposals tailored to client and market needs.

  • Ensure the creation and execution of an annual training calendar that is market-relevant, commercially viable, well-priced, and effectively promoted.

  • Identify and define appropriate target audiences for training programmes to maximize impact and enrolment.

  • Maintain a well-profiled, high-quality database of IT and Project Management training offerings and skills.



Academy Operations & Unit Management:




  • Support the management and continuous improvement of Academy unit, including:

    • Instructor-Led Training (ILT)

    • E-learning and digital learning solutions

    • Recruitment and outsourcing services for external clients



  • Ensure quality delivery, operational efficiency, and alignment with Academy growth objectives.



Business Development, Marketing & Brand Growth:




  • Support the strategic growth and positioning of the DJA Academy brand

  • Coordinate digital marketing initiatives, including mailing lists, email campaigns, and targeted advertisements.

  • Monitor market trends, competitor activity, and customer needs to inform programme and pricing decisions.

  • Leverage CRM tools for opportunity tracking, client history management, automated outreach, and data-driven insights.



Client Relationship Management:




  • Develop and maintain a rich, up-to-date client database.

  • Build and sustain strong relationships with key decision-makers, including training managers, and end customers.

  • Act as a trusted partner to clients, ensuring consistent service quality and long-term engagement.



Required Skills & Competencies:




  • Strong stakeholder management skills, with confidence engaging senior and executive-level clients.

  • Commercial mindset with the ability to balance quality, revenue, and operational efficiency.

  • Strong communication, coordination, and leadership capabilities.



Qualifications & Experience




  • Education: A good first degree in a relevant discipline.

  • Professional Certifications: IT and/or Project Management certifications are required.

  • Experience: Minimum of 5 years experience in training, learning solutions, academy management, professional services, or a related role.

  • In line with our commitment to diversity and inclusion, we particularly encourage applications from qualified female candidates.



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