• Application Deadline:
• Position: Customer Relations and Sales Officer



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary

• The Customer Relations and Sales Officer is responsible for managing customer interactions, ensuring customer satisfaction, driving sales growth, and promoting the company’s products and services through effective marketing strategies.


• This role requires excellent communication skills, a customer-first attitude, and the ability to identify and convert sales opportunities.

Key Responsibilities

• Serve as the first point of contact for customers through phone, email, or in-person interactions.


• Handle customer inquiries, complaints, and requests promptly and professionally.


• Maintain a positive, empathetic, and professional attitude toward customers at all times.


• Promote and sell company products and services to new and existing customers.


• Develop and implement basic marketing strategies to attract new clients and retain existing ones.


• Collaborate with the sales and marketing team to meet and exceed monthly sales targets.


• Keep accurate records of customer interactions, feedback, and transactions.


• Follow up with customers to ensure satisfaction and encourage repeat business.


• Monitor market trends and competitor activities to identify new business opportunities.


• Prepare regular reports on customer feedback, sales performance, and marketing activities.

Qualifications and Skills

• Minimum of OND / HND / B.Sc Degree in Marketing, Business Administration, or related fields.


• Proven experience in customer service, sales, or marketing roles.


• Strong communication, interpersonal, and negotiation skills.


• Good problem-solving and conflict-resolution abilities.


• Ability to work independently and as part of a team.


• Proficiency in MS Office and social media marketing tools.


• Customer-focused mindset with a passion for sales and relationship building.