• Application Deadline:
• Position: Relationship Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 year



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Responsibilities

• Relationship Management: Act as the primary point of contact for a portfolio of clients to ensure their needs are met and expectations exceeded.


• Retention & Renewals: Monitor contract expiration dates and proactively manage the renewal process to minimize "churn" (customer loss).


• Strategic Planning: Develop "Account Plans" for key clients, outlining goals, potential risks, and a roadmap for the partnership.


• Conflict Resolution: Act as a liaison between the customer and internal teams (product, support, finance) to resolve issues or complaints quickly.

Qualifications

• Interested candidates should possess a Bachelor’s Degree with at least 1 year experience.