Branch Sales / Operations Manager at Rossetti Tiles Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
142772
Job Views
46

Job Description






Job Description




  • Generate revenue and profit for the business by marketing all company products and services towards delivering on set revenue targets.

  • Grow customer base, sign on new customers and increase business from existing customers.

  • Sell entire range of company products to walk-in customers as well as through marketing.

  • Manage the operations of the branch.



Detailed Responsibilties




  • Identify and visit prospective customers to pitch company products (tiles and other building finishing products) and generate sales revenue (through cold and warm calling).

  • Follow up on sales leads from existing or new customers and generate revenue to meet assigned targets.

  • Build a sales pipeline to ensure a constant stream of sales.

  • Achieve set monthly sales and revenue targets for the branch.

  • Create & maintain database of all customer categories - architects, contractors, engineers’ contacts who could benefit from the company’s business.

  • Regular marketing visit to building construction sites to liaise with architects, contractors and building engineers.

  • Respond and follow up on customer enquiries that originate through phone calls, social media, etc and resolve any customer issues.

  • Promptly process all received customer orders following confirmation of order through payment.

  • Monitor and thoroughly check all customer orders to ensure accuracy.

  • Deliver technical presentations on company products; demonstrating how the products will meet client needs.

  • Provide pre-sales technical assistance and product education where and when necessary.

  • Generate proposals or tenders according to client’s specifications when required.

  • Generate accurate cost calculations to provide customers with quotations.

  • Negotiate terms of an agreement with a view to closing sales.

  • Create invoices, receipts and delivery notes accurately for every transaction.

  • Deliver post-sales services to ensure client satisfaction.

  • Prepare and submit periodic sales, calls and marketing reports.

  • Track competition product pricing & strategies towards achieving improvements in competitiveness.

  • Attend and represent the company at trade shows, conferences and other marketing events;

  • Liaise with other members of the office team across stations to meet company objectives.

  • Prepare Weekly and Monthly Reports and send as required.

  • Manage day to day operations of the branch.



Required Skills and Experience




  • HND or University / MSc Degree in any Management or Social Science course 

  • 5 - 8 years experience in sales(Experience in the Building materials or Construction or Related industries will be an added advantage).

  • Strong interpersonal skills and confident.

  • Smart, intelligent, mature and hardworking.

  • Ability to think through instructions and improve on same for best possible outcome.

  • Ability to express self and speak confidently, including command of English.

  • Ability to speak 2 - 3 Nigerian languages would be an added advantage (including Yoruba)

  • Candidates should preferably live in the Lekki or Ajah environs.



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