• Application Deadline:
• Position: Female Reservation Manager



• Job Type Full Time , Onsite



• Qualification BA/BSc/HND , OND



• Experience 3 - 5 years



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  




• Salary Range ₦150,000 - ₦200,000/month
  
  

Key Responsibilities

• Manage daily reservation operations and ensure accuracy of bookings


• Supervise, train, and schedule reservation staff


• Optimize room/table inventory to maximize occupancy and revenue


• Monitor booking channels (phone, email, online platforms, OTAs)


• Handle VIP, group, and special reservations


• Resolve guest inquiries, complaints, and reservation issues promptly


• Coordinate with Front Office, Sales, Revenue Management, and Operations teams


• Maintain and update reservation systems and rate structures


• Analyze booking trends, forecasts, and reports


• Ensure compliance with company policies and brand standards

Qualifications & Skills

• Bachelor’s degree in Hospitality Management or related field (preferred)


• 3–5 years of experience in reservations or front office operations


• Previous supervisory or management experience


• Strong knowledge of reservation systems (e.g., Opera, Amadeus, OpenTable, Resy)


• Excellent communication and customer service skills


• Strong organizational and analytical abilities


• Ability to work under pressure and manage multiple priorities


• Proficiency in MS Office and reporting tools

Key Competencies

• Leadership and team management


• Attention to detail


• Revenue optimization and forecasting


• Problem-solving and decision-making


• Guest-focused mindset

Work Conditions

• May require shifts, weekends, and holidays


• Fast-paced hospitality environment