Account Officer at Natafamdaivid Consulting Nig. Ltd

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 month ago

Additional Details

Job ID
142908
Job Views
42

Job Description






Responsibilities




  • Serve as the first point of contact for clients via phone, email, and in person.

  • Respond to customer inquiries and complaints professionally and promptly.

  • Schedule appointments, site visits, and service requests.

  • Maintain accurate customer records and documentation.

  • Prepare quotations, invoices, and basic reports.

  • Support the operations and technical teams with administrative tasks.

  • Manage office files, correspondence, and records.

  • Ensure smooth day-to-day office operations.

  • Follow up with clients to ensure satisfaction and service delivery.



Requirements




  • HND/B.Sc. in Business Administration, Office Management, Mass Communication, or related field.

  • Proven experience in customer service or administrative roles.

  • Excellent communication and interpersonal skills.

  • Strong organizational and multitasking abilities.

  • Proficiency in Microsoft Office (Word, Excel, Outlook).

  • Good customer handling and problem-solving skills.

  • Ability to work independently and under minimal supervision.

  • Experience in an engineering or technical environment is an added advantage.



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