• Application Deadline:
• Position: Key Account Manager (Non-Oil & Gas)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 7 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Role Purpose

• The Key Account Manager is responsible for selling company service offerings to our customers across the Non-Oil and Gas sectors (Manufacturing, Power, Mining, etc.). The Key Account Manager ensures customer engagement and builds relationships that lead to opportunity realization.

Key Duties & Responsibilities

Sales & Business Development

• Drive sales strategy and execution.


• Manage key strategic accounts and support team members in complex sales situations.


• Establish, manage, and maintain strategic client relationships at senior levels.


• Develop and implement business plans to achieve revenue targets.


• Monitor market trends and the competitive landscape to identify new opportunities.


• Lead major contract negotiations and strategic partnership discussions.

Leadership & Team Management

• Lead, mentor, and develop a team of sales and business development executives to achieve individual and team targets.


• Set clear performance expectations and conduct regular performance reviews for team members.


• Coach and train team members on sales techniques, customer relationship management, and industry knowledge.


• Organize and lead regular team meetings to discuss pipeline, opportunities, and strategic approaches.


• Create and implement sales strategies that maximize team effectiveness and market coverage.


• Ensure proper account allocation among team members.


• Facilitate collaboration between team members and other departments.


• Develop and maintain a high-performance sales culture focused on customer success.

Operational Excellence

• Ensure accurate forecasting and pipeline management.


• Monitor and optimize the team’s use of the CRM system.


• Collaborate with other sales teams to share best practices.


• Provide regular reporting on team performance to the Sales Director.


• Ensure compliance with company policies and procedures.


• Manage team sales budgets and resources.

Client Management

• Oversee key account planning and relationship management strategies.


• Review and approve major proposals and presentations.


• Lead the resolution of high-level customer issues.


• Ensure customer satisfaction and retention.

Business Development

• Identify and develop new business opportunities.


• Lead strategic initiatives for market expansion.


• Develop and maintain relationships with industry stakeholders.


• Drive prequalification processes with new and existing customers.

 Education & Work Experience

• Bachelor’s degree in Engineering, Business Administration, Marketing, or a related field.


• Professional certifications in sales management or leadership.


• Minimum of 7 years’ sales experience in industrial sectors (Manufacturing, Power, Mining, or related industries).


• At least 3 years of experience leading and managing sales teams.


• Proven track record in developing and mentoring successful sales professionals.


• Familiarity with service offerings for industrial applications and energy solutions.


• Demonstrated ability to consistently achieve and surpass sales targets.

Competency & Skill Requirements

• Strong leadership and team development capabilities.


• Strategic thinking and strong business acumen.


• Excellence in relationship building and professional networking.


• Advanced negotiation and presentation skills.


• Excellent project and people management abilities.


• Strong analytical and problem-solving skills.


• Outstanding written and verbal communication skills.


• Ability to influence and engage stakeholders at all organizational levels.

Key Performance Indicators (KPIs)

• Achievement of revenue and profit margin targets.


• Team performance and development metrics.


• Market share growth.


• Customer satisfaction and retention rates.


• New business development success rate.


• Team member retention and development.


• Sales pipeline quality and conversion rates.


• Compliance with QHSSE standards.


• Strategic account growth metrics.


• Team productivity and efficiency measures.