• Application Deadline:
• Position: Head of Service



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  

Job Summary

• A facility management company is seeking for the Head of service to oversee all shortlets, luxury apartments and hotels in the organisation.


• Manage service delivery and quality standards


• Ensure customer satisfaction and experience


• Handle escalations and resolve service issues


• Settle service level agreements and monitir compliance


• Train and develop customer service teams

Requirements

• Interested candidates must have worked in a luxury hotel or in a bank as a team lead.