Job Description
Description
- Our client is seeking a highly experienced General Manager to oversee business operations, procurement, vendor relations, and strategic growth initiatives across multiple retail locations.
Role Overview
- The General Manager will be responsible for driving operational efficiency across retail outlets, managing procurement and vendor relationships, overseeing budgets, and supporting business growth and profitability.
- The role requires strong leadership, sound business judgment, analytical thinking, and hands-on experience managing retail operations.
Key Responsibilities
- Develop and implement business strategies to drive revenue and margin growth across retail locations
- Identify growth opportunities and support new store openings or market entry initiatives
- Conduct market, customer, and competitor analysis within the retail environment
- Collaborate with Finance on retail pricing, margin analysis, budgeting, and financial planning
- Streamline retail and back-end operations to improve efficiency and reduce costs
- Source, onboard, and manage local and international vendors and suppliers
- Oversee procurement, sourcing, merchandising, and purchasing activities
- Manage operational, procurement, and merchandising budgets
- Monitor retail performance (sales, margins, inventory turnover) and recommend improvement initiatives
- Work cross-functionally with store teams, operations, finance, and merchandising to achieve business objectives
- Prepare management reports, dashboards, and retail performance presentations
- Ensure compliance with company policies and regulatory requirements
- Perform other duties as assigned by management.
Education & Experience
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field
- Master’s degree is an added advantage
- Minimum of 5–7 years’ experience, with at least 3 years in a retail management role
- Experience managing retail operations, procurement, and vendor relationships
- Demonstrated experience supporting growth, store performance optimization, and cost-control initiatives
- International sourcing experience and trade fair exposure is an added advantage.
Required Skills & Competencies:
- Strong understanding of retail operations, procurement, and finance
- Proven experience managing multi-store retail environments
- Strong leadership, communication, and negotiation skills
- Solid experience in vendor, inventory, and supply chain management
- Analytical mindset with budgeting, forecasting, and retail performance analysis experience
- Ability to adapt to changing retail and market conditions
- Results-driven, with a strong focus on efficiency, sales growth, and customer satisfaction.