• Application Deadline:
• Position: Receptionist



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• City Lekki




• Job Field Customer Care 
  
  

Description

• The Receptionist serves as the first point of contact for clients and visitors, representing the brand’s image and service standards.


• This role is critical to delivering a seamless, polished, and welcoming client experience while supporting front-desk operations and basic administrative functions.

Key Responsibilities

• Welcome clients warmly and professionally, ensuring a positive first impression at all times.


• Manage incoming phone calls, messages, and inquiries promptly and courteously.


• Provide accurate information about services, products, pricing, and store policies


• Take client orders and appropriately route requests to relevant team members.


• Receive, record, and relay messages to management and staff accurately.


• Maintain an orderly, clean, and visually appealing front desk and reception area.


• Perform basic administrative duties including data entry, filing, email correspondence, and record keeping.


• Support client flow by coordinating appointments and walk-ins where required.


• Uphold confidentiality and professionalism in all client and business interactions.

Requirements

• Bachelor’s degree in Business Administration, Communications, or related field.


• Minimum of 2 years’ proven experience as receptionist or in a similar role.


• Proficiency in Microsoft Office Suite, Google Workspace, and other productivity tools.


• Excellent verbal and written communication skills.


• Polished, friendly, and professional demeanor suitable for a luxury environment.


• Strong organizational and multitasking abilities.


• Customer-service driven with attention to detail.


• Ability to remain calm and courteous under pressure.


• Prior experience in a luxury retail, beauty, or hospitality environment.


• Good grooming and presentation standards.


• Strong interpersonal skills and emotional intelligence.