Laundry Manager at Domeo Resources International (DRI)

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 month ago

Additional Details

Job ID
143170
Job Views
48

Job Description






Main Functions




  • The Laundry Manager will oversee all laundry operations to ensure high-quality cleaning, finishing, and timely delivery of linens, uniforms, and guest laundry.

  • This role is critical in maintaining the standards of hygiene, cleanliness, and presentation required in a hospitality or service environment.

  • The ideal candidate must be highly organized, detail-oriented, and skilled in managing both people and processes within a fastpaced laundry facility.



Role Responsibilities

Operational Oversight:




  • Manage daily laundry operations, including washing, drying, ironing, and finishing of linens, uniforms, and guest items.

  • Monitor workflow to ensure timely completion of laundry tasks.

  • Maintain consistent quality standards in cleaning and presentation.



Staff Supervision and Training:




  • Supervise laundry team members and allocate tasks effectively.

  • Train and develop staff in laundry procedures, equipment use, and safety practices.

  • Conduct performance evaluations and ensure adherence to service standards.



Equipment and Facility Management:




  • Oversee the operation and maintenance of laundry equipment to ensure efficiency and safety.

  • Coordinate with maintenance teams for repairs and servicing of laundry machines.

  • Ensure the laundry area is kept clean, safe, and organized at all times.



Inventory and Cost Control:




  • Manage inventory of detergents, chemicals, and laundry supplies.

  • Monitor usage to reduce wastage and control operational costs.

  • Ensure accurate records of laundry loads, damages, and losses.



Guest Service and Quality Assurance:




  • Ensure timely and high-quality service for guest laundry, dry cleaning, and pressing.

  • Address guest complaints or issues related to laundry services.

  • Uphold the highest standards of hygiene and garment care.



Compliance and Safety:




  • Enforce compliance with health, hygiene, and safety regulations.

  • Conduct regular training on safe handling of laundry chemicals and equipment.

  • Maintain proper documentation for audits and inspections.



Qualifications and Requirements

Education and Certifications:




  • HND or B.Sc in Hospitality Management, Textile Care, Business Administration, or related field.

  • Professional certification in Laundry Management or Hospitality Operations is an advantage.



Experience:




  • Minimum of 5 years experience in laundry operations, with at least 2 years in a supervisory or managerial role within hospitality, healthcare, or large-scale laundry facilities.

  • Experience handling high-volume laundry operations is highly desirable.



Skills

Operational and Technical:




  • Strong knowledge of laundry processes, textile care, and stain treatment.

  • Proficiency in operating and maintaining industrial laundry equipment.



Leadership and Team Management:




  • Proven ability to lead, train, and motivate diverse teams.

  • Strong supervisory and conflict resolution skills.



Quality and Guest Service Orientation:




  • Attention to detail with a commitment to high-quality laundry service.

  • Ability to handle guest laundry requests professionally and promptly.



Organizational and Financial Acumen:




  • Skilled in managing laundry budgets, inventory, and cost control.

  • Ability to track laundry operations and prepare performance reports.



Health, Safety, and Compliance:




  • Strong knowledge of safety practices and hygiene standards in laundry operations.

  • Ability to enforce compliance with regulatory and internal standards.



Similar Jobs

Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept