• Application Deadline:
• Position: Field Collection Officer



• Job Type Contract



• Qualification BA/BSc/HND



• Experience 1 year



• Location Ogun




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary

• We seek a proactive and result-oriented Field Collection Officer to manage and recover outstanding debts within the Ota and Ifo axis. The successful candidate will be responsible for conducting on-site visits to delinquent customers, negotiating repayment plans, and ensuring the timely recovery of funds while maintaining a professional relationship between the customer and the organization. This role requires a "street-smart" individual with a high level of integrity and a deep understanding of the local geography.

Key Responsibilities

• Conduct daily on-site visits to customers with overdue balances to secure immediate repayments.


• Engage with debtors to understand their financial challenges and establish realistic, sustainable repayment schedules.


• Perform "skip tracing" to locate customers who have changed addresses or are difficult to reach.


• Retrieve collateral or company devices from defaulting customers in strict accordance with recovery procedures.


• Maintain accurate, real-time records of all field activities, customer interactions, and payment commitments in the recovery system.


• Ensure all collection activities adhere to the FCCPC guidelines and company ethical standards to protect the brand’s reputation.


• Collaborate with local authorities and community leaders where necessary to facilitate the recovery of long-overdue or fraudulent cases.

Requirements

• HND, or B.Sc. in any discipline.


• Minimum of 1 year of experience in field collections, loan recovery, or as a field agent in the fintech or banking sector.


• Must be highly familiar with the Ota and Ifo local government areas.


• Exceptional negotiation, persuasion, and interpersonal communication skills.


• Ability to work under pressure, meet strict weekly recovery targets, and handle difficult customers professionally.


• Willingness to travel extensively within the assigned territory (possession of a motorcycle and a valid rider’s permit is often an added advantage).


• High level of honesty and a clean track record in financial dealings.