Job Description
- Role Overview
- The Marketing & Growth Manager will own the company's marketing engine.
- This person will be responsible for developing and executing marketing strategies that increase brand awareness, attract domestic worker/caregivers and employers (care seekers), and directly drive sales and platform usage.
- You will work at the intersection of strategy, performance marketing, and growth, ensuring all marketing efforts produce measurable results.
Key Responsibilities
Marketing Strategy & Growth Planning
- Develop and execute the company's overall marketing and growth strategy
- Define target audience segments (care seekers & caregivers) and messaging
- Plan campaigns aligned with user acquisition and revenue goals
- Set clear KPIs and continuously optimize marketing performance
Paid Advertising & Performance Marketing
- Plan, launch, and manage paid campaigns across platforms (Meta, Google, TikTok, etc.)
- Track conversions, leads, and cost per acquisition
- Run A/B tests and optimize creatives, audiences, and funnels
- Improve ROAS while reducing customer acquisition costs
Social Media Direction
- Lead the strategy and direction of the company's social media presence
- Develop content themes, campaign concepts, and posting calendars
- Ensure consistent brand voice and messaging
- Use social platforms to drive engagement, trust, and conversions
Customer Acquisition & Funnel Development
- Build systems and funnels that consistently attract and convert users
- Improve the journey from awareness to sign-up and payment
- Identify new acquisition channels and partnership opportunities
- Work closely with product and operations to improve conversion rates
Sales & Revenue Support
- Align marketing campaigns with revenue and growth targets
- Develop promotions and campaigns that drive platform transactions
- Analyse user behaviour to improve conversion and retention
- Provide regular reports on how marketing contributes to revenue
Requirements
- Proven experience in marketing, growth, or performance marketing
- Strong knowledge of digital advertising platforms
- Experience managing customer acquisition campaigns
- Solid understanding of social media strategy and brand direction
- Data-driven with strong analytical skills
- Ability to manage multiple campaigns and work in a fast-paced environment
Nice to Have
- Experience in a marketplace, tech startup, or platform business
- Familiarity with marketing automation or CRM tools
- Copywriting or content creation skills