• Application Deadline:
• Position: Computer Sales Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary

• As a Computer Sales Oficer, you will play a critical role in driving company through generating revenue by promoting and selling products to walk in and online customers, meeting monthly targets and providing excellent customer services.


• This role involves recommending suitable products , and services to customer, handling customer complaints. maintaining product knowledges, arranging displays and supporting inventory documentation.


• To also particitates in sales promotions, provides market insights and ensures after-sales, follow up to drive customer satisfactiob and retention. KPIs include sales achivevement, customer satisfaction ,retention rate,reporting accurancy and stock accurancy.

Responsibilities

• Promote and sell product to walk in and online customers.


• Develop relationships with prospective clients and maintain existing customer base


• Identify and secure business opportunities for the organization


• Collaborate with GM Sales to secure, retain, and grow accounts by understanding client’s needs


• Meet monthly, quarterly, and annual targets through effective competitor research and business environment analysis


• Prepare/submit weekly reports on sales and competition activities


• Customer service & Relationship mangement


• Make sales demonstration and presentations product features and functions


• Ensure proper and up-to-date record keeping of customer database


• Report damagad or obsolete items and suggest replacement


• Follow-up with online lead generation


• Establish customers’ needs and selling allocated products accordingly


• Generate business leads and follow up on sales opportunities


• Documentation , Reportiing & inventory support.


• Follow up with customer to ensure satisfaction and resolve any issues


• Cordinate with technical support for product installation or troubleshooting.

Key Performance Indicators (KPIs)

• Achivement of monthly Sales targent


• Customer Retention Rate


• Customer satisfaction Rating


• Accuracy of Transactions


• Product knowledge Level


• Stock Accuracy.