• Application Deadline: Tue, 30 Aug 2022 00:00:00 GMT
• Position: Restaurant Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  

Location: Admiralty Way, Lekki - Lagos

Duties & Responsibilities

• Ensure that all customers feel welcome and are given responsive, professional and courteous service at all times.


• Ensure that the company’s mission and values are understood, embraced and complied with by all floor staff.


• Achieve company objectives in sales targets, service, quality, the appearance of the restaurant and sanitation and cleanliness through training employees and creating a positive, productive working environment.


• Continuous training, development and motivation of team members.


• Ensure compliance of team members with company policies, standards and procedures.


• Be knowledgeable of restaurant policies regarding floor staff and ensure prompt, fair and consistent corrective action for any and all violations in line with company policy.


• Assist the restaurant manager in assigning duties, responsibilities, and workstations to team members in accordance with work requirements to ensure the smooth running of each shift.


• Ensure that all food and products are consistently served according to the restaurant’s portioning and serving standards.


• Minimize wastage by ensuring the efficient use of resources during each shift (e.g. packaging, stationery, disposables, etc).


• Ensure that all serving or display equipment are kept clean and in excellent working condition through regular personal inspection.


• Ensure that ALL items received from the kitchen meet the required QUALITY standards.


• Reporting any faulty or damaged equipment, furniture or fittings to the restaurant manager.


• Assists and supports the restaurant manager in the calculation of daily food cost, stock reportsand sales reports and other administrative tasks.


• Ensure that the restaurant maintains a high level of hygiene and is cleaned in strict accordance with the “restaurant’s sanitation standards”.


• Handling customer complaints.


• Providing daily sales, inventory, food cost and other ad-hoc reports.


• Champions and ensures compliance of all team members with “LSWLT” and the “Order taking Process” during each shift.


• Responsible for ensuring stocking levels for all products and disposables are at par with required levels to ensure the smooth running of business operations.


• Must lead by example and ensure complete customer satisfaction by providing five star level of customer service to all customers.

Requirements

• Candidates should possess HND qualification with 1 - 3 years work experience.