• Application Deadline:
• Position: Field Engineer



• Job Type Full Time



• Qualification OND



• Experience 2 - 4 years



• Location Lagos




• Job Field Engineering / Technical 
  
  

Job Summary

• To ensure that products are repaired/maintained according to laid down company procedures.

Responsibilities

• Repair of inverter board, AVR and other electrical/electronic devices up to PCB level using soldering machine.


• Complete routine and non-routine maintenance i.e. Inverter, etc.


• Attend to all complaints as relating to technical faults on all the products.


• Receive incoming defective products from RMA officer.


• Verify all returned products to ascertain the defectiveness of the product.


• Diagnose the product to confirm the fault and proffer solutions.


• Clarify with the customer, if necessary, the fault to confirm the product faults before repairs.


• Carry out the repairs of the defective product base on the diagnosis and other discovered problem.


• Document the repairs’ part used for billing by the RMA officer.


• Test the repaired product(s) to confirm the product proper functions.


• Perform other function assigned.

Objective:

• To effect repairs/maintenance of company products.

Key Performance Indicators

• Achievement of targets.


• Volume and Quality of repairs.


• Timely completion of routine and non-routine repairs.


• Positive attitude to work.


• Adherence to company rules, policies and procedures.

Requirements

• Minimum of OND/NABTEB or equivalent in Electrical/Electronics Engineering.


• 2-4 years of relevant and progressive experience.


• Good business communication (including written and verbal) skills.


• Expert presentation and interpersonal skills.


• Good carriage, professional appearance and outlook to work.


• Strong business ethics.

Competency Required:

Skills:

• Repair of electrical/ electronic devices.


• Problem solving/Troubleshooting.


• Strong interpersonal skills


• Soldering of PCB skills.

Knowledge:

• Electrical Installation.


• Customer Service.


• Product knowledge.


• Inverter, Battery, Solar & Stabilizers (AVR).

Attitude:

• Result Orientation.


• Positive Mindset.


• Self-Starter.


• Hardworking.


• Adaptive & Flexible.


• Team worker.


• Models company ideals.