• Application Deadline:
• Position: Customer Service Representative



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 1 - 2 years



• Location Lagos




• Job Field Customer Care 
  
  

Key Responsibilities

• Attend to walk‑in and call‑in customers politely and professionally.


• Provide accurate information on services, prices and delivery timelines.


• Open shipments, prepare waybills and ensure correct customer details are captured.


• Follow up with warehouse/drivers on shipments and give timely feedback to customers.


• Handle basic customer complaints or escalate when necessary.


• Keep records of daily transactions and support basic branch reports.

Requirements

• OND/HND/B.Sc. in any field with 1–2 years’ experience in customer service, front desk, or a related role (logistics/retail/hospitality is an advantage).


• Good communication and interpersonal skills.


• Basic computer skills (WhatsApp, email, simple Excel/data entry).


• Must live close to the branch location in Benin and be willing to work fully onsite, including Saturdays.