Job Description
Job Summary
- The Field Verification Officer is responsible for conducting on-site verification of customer, employee, or vendor information to ensure accuracy, authenticity, and compliance with company policies and regulatory requirements.
- The role involves field visits, data collection, reporting, and follow-up actions.
Key Responsibilities
- Conduct physical verification of addresses, workplaces, businesses, and references as assigned
- Verify personal, employment, residential, and business information provided by applicants or staff
- Interview neighbors, employers, referees, or relevant third parties when required
- Capture accurate field data, photographs, GPS coordinates, and observations
- Identify discrepancies, risks, or red flags and report findings promptly
- Prepare and submit detailed verification reports within set timelines
- Maintain confidentiality and handle sensitive information responsibly
- Coordinate with internal teams (HR, Credit, Risk, Operations) for clarification and updates
- Ensure compliance with company policies, industry standards, and legal requirements
- Follow up on incomplete or inconclusive verifications when necessary.
Qualifications & Experience
- Minimum of OND / HND / Bachelor’s degree in any discipline
- 1–3 years’ experience in field verification, investigations, credit analysis, or similar role
- Knowledge of local areas and ability to navigate locations effectively
- Valid means of identification; motorcycle/driver’s license is an added advantage.
Required Skills & Competencies:
- Strong observation and analytical skills
- Good communication and interpersonal abilities
- Attention to detail and accuracy
- Ability to work independently with minimal supervision
- Time management and reporting skills
- Basic computer literacy (MS Word, Excel, mobile reporting apps)
- Integrity, professionalism, and ethical conduct.
Working Conditions:
- Extensive fieldwork with minimal office time
- May involve travel within and outside assigned territory
- Flexible working hours based on assignment requirements.