Assess key risks facing the bank and identify appropriate mitigation measures using the Risk Management Graduation Model (RMGM).
Develop, analyze, and disseminate risk measurements, reports, and dashboards to support management decision-making.
Manage enterprise-wide risks across all units of the bank and follow up to ensure timely compliance with risk observations and recommendations.
Handle customer complaints received via the Toll-Free Telephone Line, investigate reported issues, and escalate findings to the Unit Head for management action.
Review and verify Loan Officers’ daily transactions to ensure accuracy and compliance with internal policies.
Perform quality control checks on transactions and operational processes.
Conduct call-over of transactions to confirm correctness and completeness.
Carry out any other ad hoc duties as may be assigned by management.
Requirements
Candidates should possess a Bachelor’s Degree / HND in any relevant field with 3 - 5 years of relevant work experience.