Salon / Business Manager at Elvaridah

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 hours ago

Additional Details

Job ID
143397
Job Views
29

Job Description






Role Overview




  • We are seeking an experienced and proactive Business Manager to oversee daily salon operations, drive sales, and deliver excellent customer experiences.

  • The ideal candidate will have strong sales skills, customer management experience, and the ability to manage staff and operations efficiently in a fastpaced beauty business.



Key Responsibilities




  • Oversee the day-to-day operations of the business

  • Drive sales, upselling hair products and services to meet monthly revenue targets

  • Manage customer relationships, handle inquiries, complaints, and ensure high customer satisfaction

  • Supervise salon staff, manage schedules, attendance, and performance

  • Ensure excellent service delivery and maintain brand standards at all times

  • Track sales performance, customer feedback, and prepare basic reports

  • Manage inventory of hair products, tools, and supplies

  • Implement strategies to attract new customers and retain existing ones.



Requirements & Qualifications




  • Proven experience in sales and customer management (beauty, retail, or service industry preferred)

  • Previous experience managing a salon, retail store, or similar business is an advantage

  • Strong communication and interpersonal skills

  • Ability to multitask and work under pressure

  • Basic knowledge of sales tracking and reporting

  • Must be reliable, organized, and customer-focused.



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