• Application Deadline: Sun, 15 Feb 2026 00:00:00 GMT
• Position: Manager - Network Operating Centre



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 7 years



• Location Lagos




• Job Field ICT / Computer 
  
  

• We’re looking for an experienced NOC Manager to lead our 24/7 network operations, ensuring high availability, performance, and reliability across core, access, backbone, and customer networks.


• This role is suited for a hands-on technical leader who combines deep network expertise with strong people management, operational discipline, and a passion for service quality and uptime.

What you’ll be responsible for:

• Lead and manage L1/L2/L3 NOC engineers and shift teams


• Ensure proactive monitoring, fault detection, escalation, and resolution


• Drive incident, problem, and change management using ITIL practices


• Track and improve key metrics including uptime, MTTD, MTTR, and SLA compliance


• Coordinate planned maintenance, upgrades, and configuration changes


• Serve as the primary escalation point for major network incidents


• Oversee network performance reporting and operational dashboards


• Champion automation and continuous improvement in NOC processes

What you bring:

• Bachelor’s degree in Engineering, Computer Science, Telecommunications, or related field


• 7+ years’ experience in Network Operations / ISP / Service Provider environments


• 3+ years in a leadership role managing a 24/7 NOC team


• Strong knowledge of IP networks (BGP, OSPF, MPLS), fiber, GPON, and wireless


• Experience with monitoring tools (e.g., Zabbix, PRTG, SolarWinds, Cacti)


• CCNP and ITIL certifications (preferred); PMP/PRINCE2 is a plus


• Excellent stakeholder communication and incident leadership skills