• Application Deadline:
• Position: Ticket Officer



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 1 - 2 years



• Location Abuja




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Description

• As we expand our operations, we are looking for diligent, customer-focused, and detail-oriented individuals to join our team in Abuja as Ticketing Officers.


• We are seeking an organized and professional Ticketing Officer to manage our Abuja ticketing operations.


• The ideal candidate will be responsible for handling ticket sales, reservations, and customer inquiries with accuracy, speed, and a positive attitude.


• This role is critical in ensuring smooth and efficient service delivery to our valued passengers.

Key Responsibilities

• Process ticket sales, bookings, and reservations efficiently using our ticketing system.


• Provide excellent customer service by responding to inquiries, offering travel information, and resolving issues promptly.


• Handle cash, POS, and digital payments accurately, ensuring daily reconciliation.


• Maintain up-to-date knowledge of travel schedules, routes, fares, and company promotions.


• Ensure compliance with company policies, safety guidelines, and regulatory requirements.


• Assist in terminal operations, including passenger check-in and queue management.


• Maintain clean and organized ticketing counters and customer service areas.


• Prepare daily sales and transaction reports as required.

Qualifications and Experience

• Minimum of an OND, HND, or Bachelor's Degree in any relevant field.


• At least 1–2 years of experience in ticketing, customer service, or a similar role, preferably in the transportation or hospitality industry.


• Proficiency in computer applications and experience with ticketing software is an advantage.


• Excellent communication and interpersonal skills.


• Strong numerical ability and attention to detail.


• Ability to work flexible hours, including weekends and public holidays.


• Must be resident in Abuja or able to relocate immediately.