• Application Deadline:
• Position: Group Head, Value Added Services (VAS) Banking



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 10 - 12 years



• Location Lagos




• Job Field Banking 
  
  

Job Description

• The Group Head, VAS Banking is responsible for driving the growth, profitability, and market penetration of the Bank’s commercial banking segment. This role oversees all commercial products, value-added business lines, marketplace initiatives, advertising and business development activities, and collections strategy.


• The role ensures commercial customer acquisition, portfolio growth, revenue expansion, and product competitiveness, while strengthening the Bank’s presence across key commercial markets.


• Develop and execute the commercial banking strategy in line with the Bank’s overall business objectives.


• Drive revenue growth across commercial segments including SMEs, merchants, and mid-market businesses.


• Lead expansion of the value-added services (VAS) portfolio to increase non-interest income.


• Oversee marketplace strategy, partnerships, and digital commercial ecosystems.


• Lead the design, enhancement, and rollout of commercial banking products.


• Ensure products are competitive, customer-centric, and aligned with market needs.


• Drive innovation in payments, lending, transaction banking, and digital commercial solutions.


• Collaborate with Marketing to design targeted advertising campaigns that drive commercial customer acquisition.


• Ensure brand messaging and market positioning align with commercial banking objectives.


• Support customer engagement initiatives to strengthen retention and portfolio growth.


• Oversee collections strategy for commercial accounts in collaboration with Risk and Finance.


• Implement frameworks to reduce delinquencies and improve portfolio quality.


• Monitor repayment patterns and recommend risk-mitigating actions.


• Achieve revenue, deposit, loan, and profitability targets for the commercial banking division.


• Track business performance through dashboards, market intelligence, and competitor insights.


• Ensure operational excellence and adherence to regulatory guidelines.


• Build and maintain strong relationships with commercial clients, ecosystem partners, and regulators.


• Lead negotiations for partnerships that enhance the commercial suite (marketplace, VAS, collections, etc.).


• Foster strong collaboration with Technology, CX, Credit, Risk, and Operations.


• Lead, mentor, and develop the commercial banking team.


• Build a high-performance culture focused on execution, customer service, and innovation.


• Ensure capability development within product, sales, and partnership teams

Requirements

• Bachelor’s Degree in Business Administration, Finance, Banking, Economics, Social Sciences, or related field; MBA or Master's degree in related field preferred


• 10–12 years of experience in commercial banking, business development, or corporate/SME banking


• Demonstrated experience leading high-performing sales or product teams


• Experience in payments, digital banking, VAS, or marketplace ecosystems is an advantage


• Strong understanding of credit, collections, compliance, and financial analysis


• Proven ability to structure deals, manage large portfolios, and drive commercial strategy Experience in financial inclusion initiatives, group-lending methodologies, and cooperative finance


• Strong understanding of Nigeria's VAS ecosystem, cooperative movements, an association structures.

Technical Skills:

• Commercial banking expertise


• Product development and management


• Collections and credit portfolio management


• Digital banking and marketplace strategy


• Financial and business analysis