• Application Deadline:
• Position: Business Manager - Lounge Operations



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• City Lekki




• Job Field Sales / Marketing / Retail / Business Development 
  
  

About the Role

• This role goes beyond routine supervision, it requires a commercially minded leader who can optimize operations, grow revenue, control costs, and align all departments toward business objectives.


• The ideal candidate will have strong exposure to hospitality operations within nightlife, lounges, or clubhouse environments.

Key Responsibilities

Business & Revenue Management:

• Drive revenue growth across the Lounge & Clubhouse through improved operations, sales strategies, and guest experience


• Work closely with Lounge Managers, Floor Managers, and Sales Teams to increase guest spend, table sales, and repeat patronage


• Monitor daily, weekly, and monthly sales performance and KPIs


• Identify revenue leakages and implement corrective actions

Operations Oversight:

• Oversee end-to-end operations across all units, ensuring smooth daily functioning


• Ensure standard operating procedures (SOPs) are implemented and consistently followed


• Coordinate operations across bar, service, security, maintenance, and support teams


• Conduct regular operational audits to ensure efficiency and compliance

People & Performance Management:

• Lead, mentor, and evaluate managers and supervisors


• Drive a performance and accountability culture across teams


• Support recruitment, onboarding, training, and staff development


• Enforce discipline, professionalism, and service standards

Cost Control & Inventory Management:

• Oversee stock control, inventory movement, and wastage management


• Monitor expenses and implement cost-reduction strategies without affecting guest experience


• Ensure accurate stock taking, reconciliations, and reporting

Brand, Experience & Standards:

• Ensure the Lounge & Clubhouse deliver a consistent, premium guest experience


• Support brand positioning, repositioning, and experiential initiatives


• Ensure ambience, cleanliness, safety, and presentation meet brand expectations

Reporting & Strategic Input:

• Prepare and review operational and financial reports


• Provide insights and recommendations to management on performance improvement


• Support management in scaling operations and improving business structure

Requirements & Experience

• Proven experience as a Business Operations Manager, Operations Manager, or similar role within hospitality, lounges, clubs, or premium service environments


• Strong understanding of nightlife operations and revenue dynamics


• Demonstrated ability to drive sales performance and operational efficiency


• Excellent leadership, communication, and people management skills


• Strong analytical and problem-solving abilities


• Ability to work flexible hours, including nights, weekends, and public holidays


• Good looking and customer centric.