Regional Manager (Buy Now Pay Later) - Rivers at PalmPay

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 month ago

Additional Details

Job ID
143467
Job Views
36

Job Description






About the Role 




  • The Regional Manager will be responsible for driving growth, operational excellence, and strategic partnerships within the assigned region for our Buy Now, Pay Later (BNPL) business.

  • This role involves managing a team of sales representatives, driving regional sales growth, building relationships with partners, and ensuring that the BNPL product line meets its sales targets.

  • The Regional Manager will also monitor market trends, identify opportunities, and provide strategic insights to support overall business objectives.



Key Responsibilities

Sales Strategy & Execution:




  • Develop and implement sales strategies to achieve BNPL sales targets in the region.

  • Ensure alignment of sales activities with the company's overall business goals.

  • Drive sales performance through the management of a regional sales team.



Team Management:




  • Lead, motivate, and manage a team of sales executives and agents in the assigned region.

  • Set performance targets for team members and track their progress.

  • Provide coaching, training, and support to enhance sales productivity.



Market Development:




  • Identify new business opportunities and potential market segments for BNPL products.

  • Build strong relationships with merchants, agents, and distributors to grow BNPL penetration.

  • Conduct market research and competitor analysis to stay ahead of market trends and adapt strategies accordingly.



Partner Engagement:




  • Engage with partner financial institutions, merchants, and distribution channels to expand card issuance.

  • Manage relationships with key stakeholders to ensure smooth operations and product adoption.



Reporting & Analysis:




  • Prepare regular sales reports, forecasts, and presentations for senior management.

  • Analyze regional sales data to monitor performance, identify trends, and recommend improvements.

  • Monitor and report on key market insights, including customer feedback and product performance.



Compliance & Risk Management:




  • Ensure that all sales activities adhere to regulatory and company policies.

  • Manage risk by implementing effective controls and monitoring mechanisms in card distribution and sales.



Customer Service & Support:




  • Collaborate with customer service teams to ensure high levels of customer satisfaction with the BNPL products.

  • Resolve escalated customer issues related to BNPL usage, delivery, or service issues.



Key Qualifications




  • Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.

  • 5+ years of sales management experience, preferably within the financial services or fintech industry.

  • Proven track record of achieving sales targets and growing a customer base.

  • Strong leadership and team management skills.

  • Excellent communication and interpersonal abilities.

  • Solid understanding of the payment and financial ecosystem, particularly ATM and card services.

  • Ability to analyze sales data and market trends.

  • Ability to travel extensively within the assigned region.



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