Customer Service Lead at Premium Human Resource Solution Limited

Job Overview

Location
Lagos, Ekiti
Job Type
Full Time
Date Posted
1 month ago

Additional Details

Job ID
143574
Job Views
34

Job Description






Job Summary




  • We are seeking a dynamic and experienced Customer Service Lead to manage and enhance our customer support operations in Agrospace Agritech Fintech.

  • The ideal candidate will oversee customer interactions, ensure service excellence, and contribute tobuilding trust and loyalty among our clients, including smallholder farmers. agri-businesses, and financial partners.

  • The role involves developing strategies to improve customer satisfaction, leading a team of support staff, and using digital tools to deliver seamless customer experiences tailored to the needs of the agricultural and financial sectors.



Requirements




  • Qualification: OND / HND / BSc in Business Administration, Agriculture, Finance, or a related field.

  • Experience:1-2 years of experience in customer service.



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