• Application Deadline:
• Position: Relationship Manager



• Job Type Full Time



• Qualification BA/BSc/HND , NCE , OND



• Experience 2 - 3 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Description

• The SME Relationship Manager is responsible for building, managing, and sustaining strong relationships with Small and Medium Enterprise (SME) clients.


• The role focuses on understanding client needs, providing tailored financial solutions, driving business growth, and ensuring high customer satisfaction.


• The SME Relationship Manager will also be accountable for portfolio growth, risk management, and cross-selling bank products and services.

Key Responsibilities

• Develop, maintain, and deepen relationships with existing and prospective SME clients.


• Serve as the primary point of contact for SME clients, ensuring timely resolution of queries and concerns.


• Conduct regular client visits and relationship reviews to assess financial needs and propose suitable banking solutions.


• Identify, acquire, and onboard new SME clients to grow the bank’s SME portfolio.


• Proactively explore opportunities to cross-sell and up-sell financial products (e.g., loans, trade finance, deposits, treasury products, digital solutions).


• Conduct credit analysis and prepare credit proposals in line with the bank’s risk appetite and lending policies.


• Client Relationship Management


• Ensure timely renewal of credit facilities and compliance with regulatory and internal credit requirements.


• Achieve assigned revenue, deposit, and loan growth targets.

Person Specifications

• NCE/ND, HND, B.Sc.


• 2-3 years in sales and business development within a financial institution.