• Application Deadline: Fri, 13 Feb 2026 00:00:00 GMT
• Position: Customs Documentation Agent



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 5 years



• Location Lagos




• Job Field Administration / Secretarial  , Logistics 
  
  

Key Responsibilities

Customs & Documentation

• Prepare, verify, and submit import and export documentation, including:
  
  
  
  • Commercial invoices
  
  
  • Bills of lading / airway bills
  
  
  • Packing lists
  
  
  • Certificates of origin
  
  
  • Form M
  
  
  • PAAR
  
  
  
  


• Liaise with customs authorities, freight forwarders, shipping lines, and internal teams to resolve clearance issues.


• Vet supplier documents before shipment to ensure accuracy and compliance.


• Track shipments, monitor clearance stages, and ensure timely processing to avoid delays or penalties.


• Maintain accurate and organized records of all customs transactions and related documents.

Data Analysis & Reporting

• Analyse customs and trade‑related data to identify:
  
  
  
  • Clearance delays
  
  
  • Documentation errors
  
  
  • Penalties and inspection trends
  
  
  • Duty, tariff, and tax exposures
  
  
  
  

• Develop reports and dashboards tracking:
  
  
  
  • Import/export volumes
  
  
  • Clearance timelines
  
  
  • Customs costs and savings opportunities
  
  
  
  


• Provide data‑driven insights and recommendations to improve documentation processes and operational efficiency.


• Conduct periodic audits of historical customs records to ensure compliance and accuracy.

Customer & Stakeholder Collaboration

• Serve as a key point of contact for customs documentation queries.


• Work closely with internal teams to ensure smooth coordination across the clearance process.


• Support continuous improvement initiatives by identifying gaps, risks, and optimization opportunities.

Key Performance Indicators

• Accuracy and completeness of customs documentation.


• Reduction in clearance delays and documentation errors.


• Timeliness of shipment processing and bank documentation (Form M, PAAR).


• Quality and relevance of data insights and reporting outputs.


• Compliance with customs regulations and internal controls.

Qualifications



Who We Are Looking For

• Bachelor’s degree in Logistics, Supply Chain Management, Business, Economics, Statistics, or Data Analytics.


• 2–5 years of experience in customs documentation, freight forwarding, or trade compliance.


• Proven experience in data analysis within operational or compliance environments.

Competencies & Skills

• Strong knowledge of customs procedures, import/export regulations, and HS codes.


• Advanced proficiency in Excel; experience with Power BI, Tableau, SQL, or similar tools is an advantage.


• High attention to detail and strong analytical skills.


• Excellent communication and stakeholder coordination abilities.


• Ability to manage tight deadlines in a fast‑paced logistics environment.


• Ability to interpret and present complex data clearly.


• Logistics industry experience preferred.