• Application Deadline:
• Position: Field Engineer



• Job Type Full Time



• Qualification OND , Others , Secondary School (SSCE) , Vocational



• Experience



• Location Lagos




• Job Field Engineering / Technical 
  
  

Provide field support, resolve incidents and assigned problems, install, maintain and manage network & facilities equipment for WIOCC Group companies including Open Access Technical Services (OATS) and clients.

Reporting Line: Regional Operations Manager (Nigeria)



Key Duties & Responsibilities

• 24/7 field assistance, on-call, out of hours and night / weekend / public holidays working as required


• Proactive monitoring of equipment & facilities


• Network installation, testing & commissioning, bringing into service, integration


• Cross connects, jumping, patching copper and fibre


• Maintain records, inventory and spares


• Receive equipment, bench test, storage and RMA return handling


• Incident and problem resolution as directed by NOC / TAC / NMC / GCC


• Work with and assist to manage contractors and vendors


• Assist service managers as directed, including clients and supplier meetings


• Assist with technical shareholder support / shareholder consultancy and sales support


• Assist with network quality and performance management


• Creation of ad hoc reports as needed


• Assist other departments and projects as requested by the Programme Manager


• Drive company vehicles as required, travel as required including to Africa, EU, UK


• Assist Sales and local OADC team as required


• Adhere to all company policies and procedures

Minimum Qualifications:

• Successful completion of a High School Certificate (or equivalent). An Academic Diploma will be an added advantage


• English C2 proficiency for understanding, spoken and written communications


• Technical certifications i.e. CCNA or equivalent field experience (desirable)


• Valid full driver’s license

Experience & Skills

• Good communications and soft skills, including ability to follow instructions


• Must use systems effectively to record information accurately and concisely in a timely manner


• Proficient computer skills, including Microsoft office suite (word, power point, outlook, and excel).


• Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment


• Use of tools and test equipment, including OLT, OTDR, OSA, Ethernet/OTN testers, splice machine

Attributes

• English and fluent Portuguese speaker


• Client focused


• Integrity, honest with high ethical standards


• Boundless, passionate and flexible


• Personal excellence, accuracy and attention to detail


• Collaborative, achieve results through teamwork


• Ability to quickly learn from other team members and prepared to self-study


• Punctual and reliable