• Application Deadline:
• Position: Executive Assistant to Director of Hospitality



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 5 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Job Description

• The Executive Assistant provides high-speed administrative, coordination, and operational support to the Director of Hospitality.


• This role ensures seamless execution across multiple hospitality assets, including hotels, restaurants, lounges, and leisure facilities.


• It is an execution-driven support function, requiring strong organizational ability, attention to detail, and the capacity to manage parallel priorities in a fast-paced hospitality environment.


• This is not a passive administrative role success requires proactive thinking, ownership, and the discipline to follow through on deliverables across teams and locations.

Responsibilities

• Manage calendars, meeting schedules, travel plans, and site visit logistics for the Director.


• Coordinate preparation and readiness for inspections, operational reviews, audits, and property tours.


• Track operational issues and ensure timely resolution by responsible parties.


• Attend key meetings and produce structured minutes with clear action items.


• Maintain action trackers, assign responsibilities, and monitor deadlines.


• Follow up on all outstanding deliverables across hospitality units.


• Collate weekly, monthly, and quarterly updates into clean, consolidated management reports.


• Organise documents, presentations, photos, videos, and evidence links in Google Drive.


• Prepare meeting briefs, summaries, and pre-read reports as required.


• Draft professional emails, follow-up messages, and escalation letters on behalf of the Director.


• Prioritise and filter incoming requests, ensuring timely attention to high-impact matters.


• Serve as the coordination link between hotel managers, operations teams, F&B units, and external partners.


• Track team submissions and project timelines, ensuring timely delivery.


• Escalate delays or operational gaps promptly and professionally.


• Drive execution discipline across all hospitality assets.


• Guest experience flow and service standards


• F&B operations, sequencing, and turnaround processes


• Rooms operations and quality checks


• Event flow and on-site operations


• Basic interpretation of operational red flags, performance issues, and service gaps


• Fast thinker and fast executor


• Highly organised, detail-oriented, and proactive


• Discreet, trustworthy, and professional with sensitive information


• Zero tolerance for gossip, politics, or unproductive behaviour


• Strong written and verbal communication skills


• Tech-savvy (Google Docs, Sheets, Drive, email, WhatsApp)


• Calm, solution-focused, and composed under pressure


• Strong personal style, grooming, and visual awareness aligned with VFD’s brand image

Requirements

• Bachelor’s Degree in Hospitality, Business Administration, Management, or related field


• 2–5 years of experience in executive support, operations coordination, or hospitality administration


• Experience in hotels, F&B, or multi-site operations is an advantage


• Uphold professionalism, discipline, and the VFD standard of execution excellence


• Demonstrate ownership, integrity, and high personal accountability


• Represent the Director and Hospitality division with maturity and discretion


• Maintain strict confidentiality and high ethical standards

Benefits

• Competitive base salary + uncapped commissions


• Sales incentive bonuses for hitting monthly/quarterly goals


• Travel allowance and flexible work setup where applicable


• Growth opportunities in a fast-scaling fintech across African markets


• Learning and development support


• Working with a truly global and supportive team that will work together to support you for success.