Job Description
Responsibilities
Revenue & Target Achievement:
- Drive the team to consistently achieve and exceed monthly, quarterly, and annual sales targets.
- Monitor pipeline performance, conversion rates, and revenue growth.
Team Leadership & Performance Management:
- Supervise, mentor, and coach Sales Executives to improve productivity and professionalism.
- Conduct regular 1-on-1 meetings, performance reviews, and field supervision.
- Enforce accountability and discipline within the team.
Sales Strategy Execution:
- Implement company sales strategies and ensure proper execution at the field level.
- Identify high-value prospects (e.g., high bandwidth clients, estates, corporate accounts) and guide the team accordingly.
Client Relationship & Escalation Management:
- Support the team in closing key deals and managing high-profile clients.
- Handle escalations professionally and protect the company’s brand image.
- Ensure excellent customer experience from prospecting to deployment.
Reporting & Performance Analytics:
- Track daily sales activities, PIF submissions, follow-ups, installations, and revenue reports.
- Analyze data to identify gaps and recommend corrective actions.
- Provide timely and accurate reports to management.
Compliance & Process Adherence:
- Ensure strict adherence to company policies, SLA standards, pricing guidelines, and approval processes.
- Monitor timely submission of documentation and proper follow-through on installations and billing.
Training & Value Proposition Reinforcement:
- Continuously train and reinforce the company’s core value propositions (e.g., dual-link redundancy, proximity to data center, uptime guarantee, cost effectiveness).
- Improve team objection-handling, closing skills, and follow-up discipline.