Sales Executive at Montaigne Place

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 days ago

Additional Details

Job ID
143984
Job Views
32

Job Description






Job Objective




  • The Sales Executive supports the Outlet Manager in growing sales by delivering exceptional customer service and managing client relationships.

  • This role acts as a consultant for beauty and luxury lifestyle products to walk-in and over-the-phone customers in the assigned outlet.



Key Duties & Responsibilities




  • Serve as a product advisor or consultant to walk-in and phone customers.

  • Deliver friendly, efficient, and knowledgeable service.

  • Provide guidance on product selection to help customers make informed decisions.

  • Maintain deep product knowledge and stay updated on all merchandise information.

  • Listen actively to customer needs and provide tailored solutions.

  • Promote new products and demonstrate how they enhance the customer’s lifestyle.

  • Suggest complementary merchandise to increase sales.

  • Assist in pricing, markdowns, restocking, and other retail-related duties.

  • Handle customer service issues effectively and professionally.

  • Maintain visual merchandising and selling floor standards.

  • Use promotional events to maximize sales.

  • Assist with periodic inventory exercises.

  • Use PoS systems for sales and check-out functions.

  • Support the Outlet Manager in executing off-shelf merchandise displays and maintenance.



Key Performance Indicators (KPIs)




  • Sales growth and achievement of outlet targets

  • Customer satisfaction and feedback

  • Product knowledge and advisory effectiveness

  • Contribution to visual merchandising and promotional activities



Requirements




  • Qualification: OND / BSc

  • Experience:1 - 3



Reporting Relationships:




  • Functionally Reports To: Outlet Manager

  • Administratively Reports To: Outlet Manager.



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