Service Center Assistant at Ascentech Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 days ago

Additional Details

Job ID
144016
Job Views
32

Job Description






Job Summary




  • We are seeking a reliable and customer-focused Service Center Assistant to support daily operations at our service center.

  • The ideal candidate will assist customers, manage service records, coordinate repairs, and ensure smooth workflow within the center.



Key Responsibilities




  • Attend to walk-in customers and respond to inquiries professionally.

  • Receive and document customer complaints or service requests accurately.

  • Maintain proper records of items received for service and repairs.

  • Coordinate with technicians to ensure timely service delivery.

  • Follow up with customers regarding service status and completion.

  • Handle basic administrative duties including filing, data entry, and report preparation.

  • Ensure the service center is clean, organized, and welcoming.

  • Assist in inventory tracking of service parts and supplies.

  • Process payments and issue receipts where required.



Requirements




  • Minimum of OND / SSCE qualification.

  • 1–2 years of experience in customer service or administrative support (preferred).

  • Good communication and interpersonal skills.

  • Basic computer literacy (MS Office and data entry skills).

  • Strong organizational skills and attention to detail.

  • Ability to work in a fast-paced environment.

  • Professional appearance and positive attitude.



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