• Application Deadline:
• Position: Travel Agent



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 3 - 4 years



• Location Lagos




• Job Field Travels & Tours 
  
  

Description

• Our client is seeking a detail-oriented and customer-focused Travel Agent to manage client bookings, provide expert travel advice, and deliver exceptional service experiences.


• This role is ideal for someone with a passion for travel, strong organizational skills, and the ability to create tailored travel solutions that meet diverse client needs.

Scope of Work

• Consult with clients to understand their travel needs, preferences, and budget.


• Recommend suitable destinations, tour packages, flights, hotels, and other travel services.


• Prepare detailed itineraries and travel documentation in line with client requirements.


• Manage end-to-end booking processes, including reservations, ticketing, and confirmations.


• Provide accurate information on visa requirements, travel insurance, and destination guidelines.


• Handle changes, cancellations, or adjustments to bookings efficiently.


• Maintain strong relationships with airlines, hotels, and tour operators to secure the best deals.


• Keep clients informed about promotions, discounts, and seasonal travel offers.


• Ensure accurate record-keeping of all transactions and client interactions using the CRM system.


• Stay updated on global travel trends, industry regulations, and destination information.

Key Requirements

• Bachelor’s degree, HND, or OND in Tourism, Hospitality, Business, or a related field.


• 3–4 years of relevant experience as a Travel Agent or in a similar role within the travel and tourism industry.


• Proficiency in booking and reservation software such as Amadeus, Sabre, Galileo, or similar platforms.


• Knowledge of CRM and itinerary-building tools (e.g., Trip Creator, Tourwriter) is an advantage.


• Strong communication and customer service skills.


• Excellent organizational and time management abilities.


• Attention to detail with a high level of accuracy in bookings and documentation.


• Ability to handle multiple client requests in a fast-paced environment.


• Passion for travel and strong knowledge of destinations, airlines, and hotels.