Job Description
Role Summary
- The Arts & Crafts Facilitator will assist and support creative learning activities for children, facilitate arts & crafts sessions and workshops in the store.
- This role requires educational facilitation, ensuring that customers receive an engaging, informative and customer-centric experience.
Key Responsibilities
Arts & Crafts Facilitation:
- Assist in designing age-appropriate arts & crafts activities that encourage children’s creativity, fine motor skills, and cognitive development.
- Support lesson/activity plans tailored to different age groups (typically toddlers and early primary ages).
- Assist in coordinating and facilitating scheduled workshops, drop-in creative activities, and special event sessions within the store.
- Ensure safe use of materials and guide tools, techniques and artistic expression
- Build positive rapport with children, support participation, and encourage parent involvement when appropriate.
- Provide feedback and suggestions to parents on how to extend creative learning at home.
- Assist in setting up materials, supplies and stations before sessions.
- Maintain the cleanliness and organisation of the creative space after activities.
Store Operations & Merchandising:
- Maintain outstanding store condition, cleanliness, and visual merchandising standards at all times.
- Ensure shop floor stock is properly arranged, displayed, and replenished as needed.
- Receive, unpack, label, and arrange new shipments from suppliers and vendors accurately.
- Keep up to date with product knowledge, promotions, and new product arrivals.
Marketing & Brand Representation:
- Contribute to store marketing strategies aimed at increasing brand awareness and optimising sales.
- Participate in marketing events, seminars, and telemarketing activities as assigned.
- Represent the store professionally at all times, upholding brand values and standards.
- Support initiatives that promote child development through the selection of appropriate toys and customer education.
Qualifications
- A minimum of OND/HND/Bachelor’s degree in Education, Fine Arts, Early Childhood Studies, or related field is a plus.
- Strong experience in arts & crafts facilitation, creative instruction or workshop delivery (especially with children).
- Excellent communication and interpersonal skills.
- Confidence working with children and parents in a public retail setting.
Preferred:
- Background in early childhood development, creative arts, education or similar.
- Familiarity with children’s creative products and craft supplies.
Core Competencies:
- Creativity & Instruction: Ability to design, explain and lead engaging arts & crafts activities.
- Organisation & Presentation: Maintain a clean, well-organised space for learning activities and merchandise.
- Communication: Clear, professional verbal and written communication with adults and children.