• Application Deadline:
• Position: Customer Service Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 3 years



• Location Lagos




• Job Field Customer Care 
  
  

Key Responsibilities

• Respond promptly and professionally to enquiries via email, phone, and messaging platforms


• Provide accurate information about courses, schedules, fees, and company policies


• Handle student registrations, payments, and administrative documentation


• Follow up with prospective clients and maintain customer records


• Manage class scheduling and communicate updates to students


• Address and resolve customer concerns in a professional and timely manner


• Maintain confidentiality of student and company information


• Perform other administrative duties as assigned

Requirements

• First class or Second class upper in Business Administration, Communications, or related field


• 1–3 years of experience in customer service or administrative roles (experience in education industry is an advantage)


• Excellent written and verbal communication skills


• Strong organizational and multitasking abilities


• Professional, patient, and customer-focused attitude


• Proficient in Microsoft Office and basic administrative systems


• Ability to work independently and as part of a team