IT Sales Account Manager at Alfred & Victoria Associates

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 month ago

Additional Details

Job ID
144150
Job Views
37

Job Description






Job Purpose




  • The purpose of this job role is to create long term relationships with the portfolio of assigned customers.

  • The role serves to understand the customer's demands, plan on how to meet these demands, and generate sales for the company as a result.

  • The job role ensures the sales of the company’s products and services within a defined line of business (LOB). Ensures consistent, profitable growth in sales revenues within the LOB through execution of agreed sales strategies.



Key Responsibilities




  • Generate sales for a portfolio of accounts and reach the company's sales target

  • Identify new sales opportunities within existing accounts to maintain a client-account manager relationship by up-selling and cross-selling

  • Attending client’s meetings

  • Preparation of Proposal, bids and quotes

  • Participate in all sales meetings along with attendance of Tech shows as required

  • Ensure excellent customer satisfaction working with customers

  • Provide feedback from customers and ensure resolution of issues (if any).

  • Maintain and update customer contact records

  • Identify/manage and escalate/solve conflicts with clients

  • Interact and coordinate with the sales team and other staff members in

  • other departments working on the same account

  • Identify clients’ budgets

  • Meet targets and deadlines for accounts



Key Result Area:




  • Achievement of the LOB’s sales target

  • Maintain a good working relationship with team members.

  • A satisfied clientele portfolio

  • A cordial and efficient synergy between the sales team and the technical team



Experience & Education Requirements




  • A minimum qualification of First Degree in any related field.

  • A minimum of 4 years in sales role in an active capacity (IT Sector)

  • Experience in a target-driven environment is an added advantage



Knowledge Requirements:




  • Market Knowledge

  • Product/Solutions Knowledge

  • Customers’ knowledge

  • Competition’s knowledge



Skill Requirements:




  • Negotiation skills

  • Good prospecting skills

  • Rapport building on skill

  • Active listening skill

  • Effective communication skills

  • Presentation skills

  • Effective writing skills

  • Relationship management skills

  • A passion for selling

  • Negotiation skills

  • Leadership skills



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