• Application Deadline:
• Position: Customer Success Assistant



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Customer Care 
  
  

Job Summary

• The role involves attending to customers, responding to inquiries, and ensuring a smooth and professional shopping experience.

Key Responsibilities

• Welcome and assist walk-in customers.


• Respond to customer inquiries professionally (in-store and other channels as required).


• Provide accurate product information and recommendations.


• Process sales transactions and issue receipts.


• Assist with product arrangement and shelf displays.


• Record and escalate customer complaints when necessary.


• Maintain a clean and welcoming store environment.

Requirements

• Minimum of HND / BSc.


• At least 2 years of experience in customer service or retail.


• Good communication and interpersonal skills.


• Polite, confident, and well-presented.


• Basic POS or computer knowledge is an advantage.