Assistant Operations Manager at Mikano

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 month ago

Additional Details

Job ID
144186
Job Views
36

Job Description






Summary




  • The Assistant Operations Manager will support end-to-end operational delivery of generator installation, maintenance, and repair services.

  • This role partners closely with the Operations Manager to drive service excellence, optimize field operations, manage resources, and ensure compliance with safety and quality standards.



Responsibilities




  • Support daily operations across generator servicing, installations, overhauls, and emergency call-outs.

  • Coordinate field technicians, schedules, tools, and spare parts to ensure seamless service delivery.

  • Monitor service turnaround times and proactively address operational bottlenecks.

  • Enforce HSE policies and ensure strict compliance with safety and regulatory requirements.

  • Liaise with clients to resolve escalations and maintain strong service relationships.

  • Track job cards, service reports, fuel usage, and maintenance records for accuracy and accountability.

  • Assist with inventory management, including spare parts forecasting and stock control.

  • Support cost control initiatives and operational efficiency improvements.

  • Provide input into workforce planning, training needs, and performance monitoring of technicians.

  • Prepare operational reports and KPIs for management review.



Requirements




  • HND / BSc in Engineering, Operations Management, or a related technical discipline.

  • Strong working knowledge of diesel and gas generators (installation, maintenance, troubleshooting).

  • 8–10 years’ experience in generator services, power solutions.



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