Team Lead at Genesis Group Nigeria Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
14424
Job Views
117

Job Description



Location: Sangotedo, Lagos


Responsibilities



  • Supports the company by providing quality customer service and communicating with head managers and department heads to achieve a common goals

  • Training or ensuring that workers are properly trained for their specific roles

  • Helping the team understand performance targets and goals

  • Scheduling work hours and shifts (ROTA)

  • Coordinating job rotation and cross training

  • Create and oversee their team’s workflow

  • Monitor team performance and activities

  • Ensure cash out policy is always adhered to.

  • Responsible for supervising, managing, and motivating team members on a daily basis

  • Create an inspiring team environment with an open communication culture

  • Liaising with clients, finding and creating business opportunities for the company.


Qualifications and Experience



  • SSCE / OND / HND qualification

  • 1 - 3 years of experience in a similar role

  • Must be intelligent, coachable, and presentable

  • Exceptional customer service skills

  • Good interpersonal and communication skills

  • Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.


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