Job Description
Roles and Responsibilities
- S/he will be responsible for driving the Merchant Acquiring business across various merchant sectors (Supermarkets, Pharmacies, Filling Stations, Eateries & Restaurants, Lounges & Bars, and Hotels) within the region and developing strategies to increase sales revenue
- Develop plans and strategic initiatives to grow the Merchant Acquisition business and achieve the company's sales goals
- Manage and lead the Merchant Acquisition team within the region to deliver profitable growth
- Daily, weekly, and monthly monitoring of the KPIs of the Merchant team within the assigned region is required, ensuring all targets are consistently met and exceeded
- Drive the KAMs (Key Account Managers) to ensure they meet all KPIs for their respective teams
- Meet target quotas for the region's set KPIs, including transaction value, volume, and revenue
- Monitor market trends and provide regular competitor feedback to the Merchant Acquisition Manager
- Have Strong understanding of the company's products and services is essential, with the ability to advise others effectively
- Follow up with merchants, ensuring both active and inactive merchants are visited. Where necessary, they will facilitate the retrieval of POS terminals from inactive business partners within the region
Requirements
- Bachelor's Degree in Sales and Marketing or related fields
- A minimum of 6 to 8 years of experience in the Merchant business
- Must have an Android phone
- Proven experience managing a high-performance sales team
- Ability to motivate a team of Sales Managers for performance
- Extremely flexible, result-oriented, and hardworking with a strong track record of success
- Ability to self-motivate and manage self
- Good communication and interpersonal skills
- Customer orientation and ability to adapt/respond to different characters